NAMCO BANDAI Holdings (USA) Inc.'s
Online Privacy Policy

We here at NAMCO BANDAI Holdings (USA) Inc. (NBHU) make the safety and privacy of our users a top concern. As a result, we want to make sure you know just what information we collect from users and what we do with that information.

All the information collected at the NAMCO BANDAI Holdings (USA) Inc. website is used only by NBHU. You can contact NAMCO BANDAI Holdings (USA) Inc. at:

NAMCO BANDAI Holdings (USA) Inc.
5551 Katella Avenue
Cypress, CA 90630
714.816.9500
customerservice@bandai.com

While visiting the NBHU website we may request and store personally identifiable information. Such information may include name, nickname, birth date, contact information (including address, phone number, and email address), gender, product interests, hobbies, and parental contact information. Any time this information is requested, the user has to specifically enter and submit the information. None of this information is ever collected automatically and this policy will be easily accessible from each page that collects information. Additionally, we are careful to inform users under the age of 13 that parental consent is required for this type of participation.

Additional information such as the web pages visited, links followed, and amount of time spent viewing content on the NBHU website may be collected automatically and stored in a personally identifiable fashion, provided the user is a registered user of the NBHU website.

Other information may be automatically recorded by our web server to provide usage statistics and information so that we can provide a better experience at the NBHU website. This information is not personally identifiable.

The NBHU website may make use of cookies (small pieces of information placed on your computer by our website) for information collection purposes. The information provided by these cookies will be personally identifiable only in some circumstances and then only if the user is a registered user of the NBHU website.

All the information we collect may, at times, be used for the following:

  • Notification of contest winners and qualifiers
  • Promotional, marketing, and informative mailings related to NBHU products
  • Order or request fulfillment
  • To provide a unique identifier and establish eligibility for online message forums
  • NBHU website tracking
  • Marketing research
  • Internal NBHU research

All information collected will be used solely by NBHU and not given, sold, or otherwise transferred to third parties in a personally identifiable form.

And, of course, we here at NBHU want to make sure everyone has fun, so we will not require users to surrender any information as a requirement to participate in any section of the website unless that information is essential to the function of that section.

If a user sends an unsolicited request for information or services, the information provided will be used solely for response to that specific request. Although the original request may be retained for a short time to better facilitate the fulfillment of the request, none of the information will be used outside the scope of the original request made by the user.

At any time, a parent may request to view the personal information collected by NBHU related to that parent's child and may request a deletion and halt to further information collection related to the child. To initiate such a request, email customerservice@bandai.com stating the full name the child used to register at the NBHU website.

If you have any questions or comments on this policy, please feel free to email customerservice@bandai.com.

NBHU reserves the right to modify this policy. If significant changes to the type of information collected or use of collected information occur, this policy will be emailed to the user.